Getting Help
Identifying a client’s emotional profile and understanding how those emotions influence financial decisions can help advisers keep the client on course through difficult times.
"Everybody knows we are in a post-truth world," deception detection expert Pamela Meyer told delegates at the 70th CFA Institute Annual Conference in Philadelphia. "People will tell you anything." So what are the verbal and nonverbal clues indicating someone might be deceiving us?
Presenting is an essential responsibility for many finance professionals. To gauge just how essential, we asked CFA Institute Financial NewsBrief readers how often they have to give them. We also offer some critical advice from presentation expert Dave Underhill.
More work needs to be done to close the gender gap across many industries. Raising awareness is one step along this path. On the eve of International Women's Day, Lauren Foster curates career resources to help you progress from "post fear" to the podium.
The biggest factor in attracting female customers involves building trust, says Barbara Stewart, CFA. To do that, leaders need to understand new forms of technology, customized communication, consumer behavior, and also, privacy.
Trust is core to team effectiveness. If it is damaged, team performance will decline. For this reason, treat trust issues as you would kitchen fires: Put them out immediately.
Donald Trump has changed the communications landscape by redefining the role of the media in disseminating information to the public. This disruption will expand well beyond politics, as executives learn how to interact with earned and owned media in this new and sometimes hostile era.
Informational interviews are powerful career management tools. They typically take the form of short meetings with accomplished professionals who examine your career and share their insight and experience. They often address such questions as whether you should switch industries, move to a different firm, take an international assignment, or become an entrepreneur.
As advisers, our job is not to judge the reasons why our female clients don’t invest — our job is to get them started, says Barbara Stewart, CFA. Why? Because cash is among the lowest performing asset classes over time, and the average female retiree needs to have saved and invested well over $100,000 more than the average man.
Investment professionals make difficult decisions based on incomplete information. That is part of the job. But are we any good at it? And more importantly, do we achieve certainty when we make these tough decisions? The answer to the latter question — with great certainty — is no.