communication skills

What measures are effective against excessive e-mailing? When we asked readers, we found that there is no dominant method, but tight filters and rules and avoiding checking our own e-mail too often each secured about 30% of the votes.

Communication is key in relationships — not only in marriages and partnerships, but also between financial advisers and their clients. As such, it is important that advisers be aware of the differences between men's and women's communication styles so that they can be more effective when working with couples as well as current and future clients.

As professionals, our careers tend to be a high priority in our lives. Various factors shape our careers, but which one is the most important? When we asked this question in our reader survey this week, we received 1,136 responses, indicating that there is no single dominant factor.

Seasoned sales and communication coach Paul Donehue argues that persuasion is much more powerful (and effective) than a command approach.

Jamie Ziegler, cofounder of the consulting firm AUM Partners, offers five practical tips for learning how to better communicate, build, and demonstrate trust with clients, peers, and colleagues.

While the adoption of social media among wealth management firms is “at early stages,” according to a recent report, it is a communication channel that “financial institutions can no longer ignore.”

Not all professional networks are created equal. But they can be shaped to improve leadership and analyzed for investment insights, says Northwestern University's Brian Uzzi.

Sarah Dudney explains why having a mentor can benefit one’s professional career, describes how to go about finding a mentor, and discusses deriving maximum benefit from the mentor-mentee relationship.

We often hear the phrase “trusted adviser," but is “trust” at the heart of the adviser-client relationship? Advisers only lose trust when they promise things they can't control, according to Deena Katz, an associate professor in the Personal Financial Planning department at Texas Tech University.

Have you ever wondered why some tweets are valued more than others? (Think of the people you’ve followed, or “unfollowed,” in recent months and why.) Well, the wait is over. A new study, “Who Gives a Tweet? Evaluating Microblog Content Value,” provides some answers.